When Grok launched in November 2023, it quickly caught headlines as Elon Musk’s entry into the LLM market. With the ability to access real-time posts on X and top-tier capabilities in chat, coding, reasoning, and image generation, Grok has become a less heavily moderated alternative to ChatGPT, Claude, and Gemini. So, what can Grok do? […]
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After declaring that 2025 will be the year of AI agents, OpenAI’s announcement of a new feature called Operator predictably followed. Think of the Operator as an AI agent that can use your computer for you – handling real-world tasks by interacting with websites like humans do every day. Before we get too excited, it’s […]
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ChatGPT might be the king of generative AI, but is it getting worse? A quick web search across OpenAI’s community website and Reddit reveals lots of criticism of the chatbot’s performance declining over time. As of 2025, ChatGPT has a lot of problems that need to be ironed out, from frequent hallucinations and bias to […]
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Cybersecurity researchers from Unit 42 of Palo Alto Networks have discovered a new AI-jailbreaking technique. The worrying part of this artificial intelligence (AI) hack is not just the information that an AI can give a user when its guardrails are disabled but how advanced AI models continue to fail in deploying proper anti-jailbreak technologies. On […]
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Just when you think the large language model (LLM) market is getting stale, Perplexity AI throws you a curveball. This week, the fast-growing generative AI startup announced it would be introducing Perplexity Shopping, which will enable users to research and buy products directly via its chatbot. The user enters a written prompt detailing what items […]
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Traditional call centers are undergoing a major overhaul. If customers expect 24/7 support, it’s a big demand. So, it is a little surprise that companies are turning to artificial intelligence to meet their expectations. Expect artificial intelligence call centers to be one of the biggest trends of 2025 — transforming customer service by enabling companies […]
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The line between machines and employees is becoming blurred. While there’s a big difference between a human and a machine, recent advances in artificial intelligence have led to the creation of virtual agents, which in turn is leading to a new idea… Virtual employees. Just this week, Microsoft announced that users will be able to […]
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Chatbots are not artificial intelligence — while a tool such as ChatGPT technically uses AI techniques like natural language processing (NLP) to function, it cannot be considered a complete AI solution for a simple reason: it doesn’t think. Today’s large language models (LLMs) are adept at predicting responses to user inputs in a convincing way, […]
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Like it or loathe it, artificial intelligence is an easy shortcut to knowledge — in a usually readable manner. Students are highly tempted to let ChatGPT do all the hard work, and parents and teachers need ways to know if children are using the most popular AI tools rather than doing the hard work themselves. […]
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When xAI launched Grok in November 2023, there was a lot of hype, but it quickly became clear that the chatbot had a long way to go before it could catch up with key players like ChatGPT and Google’s Bard (now Gemini). Grok-2 looks to be the answer. xAI’s new and improved large language model […]
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Almost every brand is desperately trying to participate in the AI narrative — and yet, ironically, a recent Gartner survey revealed that 64% of customers would prefer if brands didn’t adopt AI in customer service. More worryingly, for businesses that are going all in on AI, 53% of customers feel so strongly that they would […]
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The art of persuasion permeates society. From companies enticing you to buy their product to political parties trying to win your vote, people have always been adept at convincing others to think and act in specific ways. But we now live in an age where humans are not the only ones who can effectively influence […]
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Disinformation, fake news, and deepfakes — spreading misleading and often malicious narratives — have become a global epidemic, and they open the door to people around the world for cyberattacks, political and social manipulation, and damage to the geopolitical landscape. In the U.S. fake local news sites now outnumber legitimate newspapers. Taken to new heights […]
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Perplexity, the AI startup supported by Jeff Bezos, claims to provide answers by searching the web in real-time and attributing sources. However, it has recently gained a nasty reputation. Forbes accused Perplexity of stealing its content, and a Wired investigation concluded that the AI is breaking the widely accepted Robots Exclusion Protocol to scrape data […]
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Picture waking up this morning to find your artificial intelligence (AI) virtual assistant had already completed all of today’s mundane tasks. From intuitively setting the alarm that woke you to ensuring the TV was turned off after you fell asleep last night … and all the chores in between. Truth be told, we’re on the […]
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In today’s fast-paced digital world, companies are always searching for ways to boost efficiency and drive innovation. This is where robotic process automation (RPA) and intelligent process automation (IPA) come into play, offering transformative solutions across various sectors. While RPA mostly focuses on automating routine tasks, IPA introduces artificial intelligence (AI) into the mix, sparking […]
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The ability to play games remain a significant aspect of artificial intelligence (AI) since its inception. In fact, the modern data-driven AI approach known as machine learning (ML) was introduced and defined by Arthur Samuel while developing a program for the game of checkers. In this endeavor, a significant milestone occurred in 1997 when IBM’s […]
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Artificial intelligence (AI) is redefining the way we interact with the digital universe. Whether at work or at home, AI has already infiltrated most of what we do online. But this is only the beginning. Still to come are some truly revolutionary advances in our relationship with the physical world, and nowhere is this likely […]
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Thomas Carlyle, a 19th-century British philosopher, believed that the human ability to use tools played a crucial role in shaping human development. He expressed this idea as: “Man is a tool-using animal. Without tools, he is nothing; with tools, he is all.” As we delve into the era of artificial intelligence, Carlyle’s philosophy emerges as […]
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Game testing is a crucial phase in developing video games, ensuring the final product meets quality standards and provides an optimal user experience. Traditionally, human testers have played a central role in identifying bugs and glitches, but advancements in Artificial Intelligence (AI) are reshaping this landscape. This article explores the role of AI in game […]
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In some segments of the popular imagination, artificial intelligence (AI) is all-knowing all-powerful and will soon rid the planet of inferior biological intelligence. However, the fact is that AI is not all that smart – in reality, it can be fooled quite easily. Sometimes, the results can be amusing, but sometimes not. The key determining […]
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X, formerly known as Twitter, has long been considered the pulse of global news and events. However, as misleading and questionable content permeates the platform, it is now accused of sowing confusion about the?Israel-Hamas conflict. But this problem is much bigger than Elon Musk’s latest plaything, and we all have a collective responsibility before hitting […]
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In recent years, there has been a concerted effort to scale up language models into what we now call Large Language Models (LLMs), which involves training larger models on more extensive datasets with increased computational power — resulting in consistent and expected improvements in their text generation abilities. As LLMs continue to grow, they reach […]
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ChatGPT has the potential to bring a positive change in the relationship between the real estate industry and its consumers. Customer experience plays a vital role in the decision-making process for purchasing properties, and the real estate industry heavily relies on providing exceptional services. With its wide range of applications, ChatGPT can significantly enhance the […]
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In the realm of contemporary content creation driven by generative artificial intelligence (AI), a notable addition has emerged: TruthGPT. This groundbreaking development, recently unveiled by renowned tech magnate Elon Musk in a media interview, promises to revolutionize the AI landscape by introducing an unparalleled truth-seeking chatbot. Musk, a billionaire with deep involvement in cutting-edge technological […]
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Chatbots are ubiquitous, and the elementary education level is no exception. The idea of utilizing these as elementary school educators is being seriously discussed. Chatbots can potentially address the long-standing problems of teacher scarcity and the high costs associated with personalized tutoring, offering a wider range of use cases. However, it is important to refrain […]
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2021 was staggering—not only to escalate core artificial intelligence (AI) capabilities like natural language modeling and self-supervised learning (SSL), but also for scientific discoveries like Proteins structure prediction and development tools like Copilot. (Also read: A Primer on Natural Language Understanding (NLU) Technologies.) These jaw-dropping developments gave rise to expectations from AI and made many […]
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Artificial intelligence (AI) is becoming a major player in the sales scenario, with major applications before, during and after the sale is done. From scavenging through big data that no human could ever analyze, to fully automating a process through intelligent, machine-learning bots, AI is already critical to bolstering a brand's marketing efforts. Often called […]
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The aviation industry, especially the commercial aviation sector, is constantly striving to improve both the way it works and its customer satisfaction. To that end, it has begun using artificial intelligence. Though AI in the aviation industry is still in the nascent stage, some progress has been made already as certain leading carriers invest in […]
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E-commerce was a driving force in the world economy long before the pandemic struck. Consumers even began avoiding retail stores in favour of mobile delivery apps. However, COVID-19 only expedited the shift to e-commerce that was already happening. In other words, we shouldn’t expect to see a curtailing of online shopping; it will likely only […]
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If you’re paying attention to what people are talking about in the technology space, you may have heard some version of the concerns Elon Musk, Bill Gates and others have about superintelligent AI technologies – although recent reports show Gates has cooled off a little bit on all of that Cassandra stuff, there is still […]
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In light of the COVID-19 pandemic, it’s become clear that vaccine distribution can dramatically affect the containment of a global virus. Health care organizations are fighting an uphill battle when it comes to delivering vaccines to people in need. Whether it’s overcoming hesitancy or keeping up with demand, it’s a daunting task. Machine learning (ML) […]
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I’ll be the first to admit that my robot vacuum has made my life so much easier that I now own several – and wonder how I ever lived without them. (Full disclosure: I test tech products, so I didn’t have to pay for my favorite housemates.) It’s not hard for me to embrace robot […]
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Once upon a time, in the late '90s and early 2000s, chatbots were just annoying pop-ups that kept invading the screen of a website visitor. They just repeated their few pre-written messages, trying to help customers and users to the best of their – quite scarce – abilities. They were lacking in a core aspect […]
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Chatbots. The idea is hardly new, but the technology – and interest around it – appears to be in another hypercycle. Hardly a day goes by without news about a new kind of chatbot. One that helps you learn about and buy bitcoin. Or report workplace harassment. Or help patients seek better treatment. What we […]
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Data sets, business intelligence and analytics are becoming big business. Companies are waking up to the tremendous insights hidden in their data, and the competitive and brand advantage that these insights can give them. In short, the business intelligence industry is booming. (For more on brand advantage, see Protecting Your Brand Value with Big Data.) […]
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Dealing with malicious software, better known as malware, is a reality that we all face any time we connect to the internet. Nobody wants to open up their email to discover that they’ve just sent an infected file to all their friends, or that their data has been wiped by a virus. But although most […]
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