{"id":29018,"date":"2024-11-14T08:50:07","date_gmt":"2024-11-14T08:50:07","guid":{"rendered":"https:\/\/www.techopedia.com\/fr\/?p=29018"},"modified":"2024-11-14T08:52:41","modified_gmt":"2024-11-14T08:52:41","slug":"alan-intelligence-artificielle","status":"publish","type":"post","link":"https:\/\/www.techopedia.com\/fr\/alan-intelligence-artificielle","title":{"rendered":"Alan se lance dans l\u2019Intelligence Artificielle"},"content":{"rendered":"<p><strong>L&#8217;entreprise fran\u00e7aise Alan, sp\u00e9cialis\u00e9e dans les assurances et la pr\u00e9vention, a d\u00e9cid\u00e9 de se tourner vers l&#8217;Intelligence Artificielle.<\/strong><\/p>\n<p>L&#8217;adoption d&#8217;un assistant virtuel permettra d&#8217;optimiser les process pour proposer un service plus efficace encore, que ce qui est actuellement propos\u00e9.<\/p>\n<div>\n    <section class=\"toc-sticky w-100 bg-white \">\n        <div class=\"toc-sticky__container container\">\n            <div class=\"toc-sticky__open d-flex align-items-end\" data-bs-toggle=\"collapse\"\n                 aria-controls=\"multiCollapse1\"\n                 data-bs-target=\"#multiCollapse1\">\n                <button\n                        class=\"btn btn-primary collapse-action-btn p-1 rounded-circle\"\n                        type=\"button\"\n                >\n                    <i class=\"icon-chevron-up\"><\/i>\n                <\/button>\n                <span id=\"toc-current-title\" class=\"d-flex align-items-center\">\n                    Sommaire\n                <\/span>\n                <span class=\"toc-main-title-permanent\">Sommaire<\/span>\n            <\/div>\n            <div\n                    class=\"collapse my-3\"\n                    id=\"multiCollapse1\"\n            >\n                <ol class=\"StepProgress\">\n                                                                        <li class=\"StepProgress-item current\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"adoption_de_lassistant_virtuel_mo_pour_ameliorer_les_services_dalan\"\n                               onclick=handleScrollToTitle(\"adoption_de_lassistant_virtuel_mo_pour_ameliorer_les_services_dalan\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">Adoption de l'assistant virtuel Mo pour am\u00e9liorer les services d'Alan<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"comment_lia_va_optimiser_lexperience_utilisateur_chez_alan\"\n                               onclick=handleScrollToTitle(\"comment_lia_va_optimiser_lexperience_utilisateur_chez_alan\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">Comment l'IA va optimiser l'exp\u00e9rience utilisateur chez Alan ?<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"opportunites_et_enjeux_dalan_dans_lia\"\n                               onclick=handleScrollToTitle(\"opportunites_et_enjeux_dalan_dans_lia\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">Opportunit\u00e9s et enjeux d'Alan dans l'IA<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                    <\/ol>\n                <div class=\"toc-sticky__container__disperse\"><\/div>\n                <div class=\"toc-sticky__btn-top justify-content-center\">\n                    <button class=\"btn btn-link d-flex align-items-center\" onclick={btnTop()}><p>Montrer Tout<\/p><img decoding=\"async\"\n                                src=\"\/wp-content\/plugins\/table-of-contents\/assets\/images\/arrow-up-circle.svg\"\n                                alt=\"arrow-up-circle\">\n                    <\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n    <div class=\"toc-sticky-list\">\n        <div class=\"toc-sticky__container container\">\n            <div class=\"toc-sticky__open d-flex align-items-end\" data-bs-toggle=\"collapse\" aria-controls=\"multiCollapse2\" data-bs-target=\"#multiCollapse2\">\n                <button class=\"btn btn-primary collapse-action-btn p-1 rounded-circle\"\n                        type=\"button\">\n                    <i class=\"icon-chevron-up up\"><\/i>\n                <\/button>\n                <span id=\"toc-current-title\" class=\"d-flex align-items-center\">\n                    Sommaire\n                <\/span>\n            <\/div>\n            <div  class=\"collapse my-3\" id=\"multiCollapse2\">\n                <ol class=\"StepProgress\">\n                    \t\t\t\t\t \t\t\t\t\t                                                     <li class=\"StepProgress-item current \">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"adoption_de_lassistant_virtuel_mo_pour_ameliorer_les_services_dalan\"\n                                   onclick=handleScrollToTitle(\"adoption_de_lassistant_virtuel_mo_pour_ameliorer_les_services_dalan\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">Adoption de l'assistant virtuel Mo pour am\u00e9liorer les services d'Alan<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t                                                     <li class=\"StepProgress-item \">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"comment_lia_va_optimiser_lexperience_utilisateur_chez_alan\"\n                                   onclick=handleScrollToTitle(\"comment_lia_va_optimiser_lexperience_utilisateur_chez_alan\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">Comment l'IA va optimiser l'exp\u00e9rience utilisateur chez Alan ?<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t                                                 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document.querySelector('#multiCollapse1');\n        document.querySelector('html').classList.remove('overflow-hidden');\n        pageLegend.classList.remove('overflow-auto');\n        pageLegend.style.height = 'auto';\n        window.scrollTo({\n            top: 0,\n            behavior: 'smooth'\n        });\n    }\n\n    const handleScrollToTitle = (id) => {\n        const el = document.getElementById(id);\n        const headerHeightDifference = window.innerWidth < 992 ? -30 : -15;\n        window.scrollTo({\n            top: el.offsetTop - 60 - headerHeightDifference - 10,\n        });\n    }\n<\/script>\n\n<h2><span id=\"adoption_de_lassistant_virtuel_mo_pour_ameliorer_les_services_dalan\">Adoption de l&#8217;assistant virtuel Mo pour am\u00e9liorer les services d&#8217;Alan<\/span><\/h2>\n<p>Alan a d\u00e9cid\u00e9 de rejoindre les entreprises qui se tournent vers l&#8217;<a href=\"https:\/\/www.techopedia.com\/fr\/dictionnaire\/intelligence-artificielle-term\">IA<\/a> pour optimiser leurs services.<\/p>\n<p><strong>Le groupe fran\u00e7ais sp\u00e9cialis\u00e9 dans le secteur de l&#8217;assurance et la pr\u00e9vention sant\u00e9 vient ainsi de d\u00e9voiler &#8220;Mo&#8221;<\/strong>. Il s&#8217;agit de son tout premier assistant sant\u00e9 !<\/p>\n<p>Ce dernier, renforc\u00e9 \u00e0 l&#8217;Intelligence Artificielle, a d&#8217;ores et d\u00e9j\u00e0 \u00e9t\u00e9 int\u00e9gr\u00e9 au chatbot. Mo fonctionnera tous les jours, de 8 \u00e0 23 heures. Chacune de ces recommandations sera ensuite v\u00e9rifi\u00e9e par un professionnel de sant\u00e9 (humain, donc) dans les 15 minutes apr\u00e8s son envoi.<\/p>\n<h2><span id=\"comment_lia_va_optimiser_lexperience_utilisateur_chez_alan\">Comment l&#8217;IA va optimiser l&#8217;exp\u00e9rience utilisateur chez Alan ?<\/span><\/h2>\n<p><strong>Le d\u00e9ploiement de Mo permettra de gagner du temps.<\/strong><\/p>\n<p>Les patients pourront rapidement se faire accompagner, tout en b\u00e9n\u00e9ficiant de l&#8217;expertise d&#8217;un professionnel de sant\u00e9, qui compl\u00e8tera les indications de Mo, dans le but de v\u00e9rifier que les pr\u00e9conisations soient bien correctes.<\/p>\n<p><strong>L&#8217;objectif du groupe est de faire de cet assistant virtuel un &#8220;compagnon de sant\u00e9&#8221;<\/strong> qui fera le lien entre la personne, le client concern\u00e9 et les professionnels de sant\u00e9 charg\u00e9s de s&#8217;occuper du dossier.<\/p>\n<h2><span id=\"opportunites_et_enjeux_dalan_dans_lia\">Opportunit\u00e9s et enjeux d&#8217;Alan dans l&#8217;IA<\/span><\/h2>\n<p>Pour le moment, les r\u00e9sultats sont plut\u00f4t positifs :<\/p>\n<p><span style=\"font-weight: 400\"><div class=\"su-note\"  style=\"border-color:#e5e57f;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#FFFF99;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-list\" style=\"margin-left:0px\"><\/span><\/p>\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#0191C4\"><\/i> 81% des patients ayant discut\u00e9 avec Mo en phase b\u00eata, avant son grand d\u00e9ploiement, \u00e9taient satisfaits de leur utilisation de l&#8217;outil.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#0191C4\"><\/i> 93% des m\u00e9decins ont estim\u00e9 que les discussions entre Mo et les patients \u00e9taient bonnes ou excellentes.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\"><\/div><\/div><\/div><\/span><\/p>\n<p>L&#8217;objectif est d&#8217;am\u00e9liorer ces statistiques sans pour autant perdre en qualit\u00e9.<\/p>\n<p><strong>La sant\u00e9 est un sujet extr\u00eamement sensible<\/strong>. Dans le cas o\u00f9 l&#8217;Intelligence Artificielle viendrait \u00e0 commettre des erreurs, c&#8217;est tout un programme qui serait \u00e0 revoir ou \u00e0 annuler.<\/p>\n<p><span style=\"font-weight: 400\"><div class=\"su-note\"  style=\"border-color:#e5e57f;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#FFFF99;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-list\" style=\"margin-left:0px\"><\/span><\/p>\n<p>Les enjeux sont donc multiples :<\/p>\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#0191C4\"><\/i> Continuer \u00e0 fournir un service de qualit\u00e9, plus rapidement,<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#0191C4\"><\/i> Automatiser certaines demandes,<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#0191C4\"><\/i> Ne pas induire le consommateur en erreur.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\"><\/div><\/div><\/div><\/span><\/p>\n<p>In fine, <strong>Alan pourrait m\u00eame \u00eatre tent\u00e9 de d\u00e9l\u00e9guer l&#8217;ensemble du processus de contact \u00e0 Mo<\/strong>, si toutes les conditions sont r\u00e9unies, sans avoir recours \u00e0 un garde-fou pour limiter les erreurs.<\/p>\n<p>Cela ferait du groupe l&#8217;un des leaders mondiaux en la mati\u00e8re.<\/p>\n<p>L&#8217;assistant virtuel n&#8217;est plus r\u00e9serv\u00e9 aux leaders de la Tech comme le <a href=\"https:\/\/www.techopedia.com\/fr\/le-chatbot-meta-ai-atteint-400-millions-dutilisateurs\">chatbot Meta AI<\/a> ; il pourrait s&#8217;imposer dans de multiples secteurs, incluant celui de la sant\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;entreprise fran\u00e7aise Alan, sp\u00e9cialis\u00e9e dans les assurances et la pr\u00e9vention, a d\u00e9cid\u00e9 de se tourner vers l&#8217;Intelligence Artificielle. L&#8217;adoption d&#8217;un assistant virtuel permettra d&#8217;optimiser les process pour proposer un service plus efficace encore, que ce qui est actuellement propos\u00e9. Adoption de l&#8217;assistant virtuel Mo pour am\u00e9liorer les services d&#8217;Alan Alan a d\u00e9cid\u00e9 de rejoindre les [&hellip;]<\/p>\n","protected":false},"author":286875,"featured_media":29025,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[23],"tags":[],"class_list":["post-29018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-intelligence-artificielle"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u2019est officiel :AanAlan Alan se lance dans l\u2019Intelligence Artificielle<\/title>\n<meta name=\"description\" content=\"L&#039;entreprise Alan vient d&#039;annoncer qu&#039;elle se lan\u00e7ait dans l&#039;intelligence artificielle (IA). 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