Dell vs. Lenovo: Which Laptop Brand Is Better in 2024?

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Choosing a new laptop used to be so much simpler. Brands like Dell and Lenovo listed their computers in business, general use, and gaming categories. The final purchasing decision was then motivated by processing power, RAM, and storage.

As the lines between our personal lives and work disappeared, we now expect to do everything on our laptops, from 4K Streaming and gaming to spreadsheets. Do you need a laptop or will a tablet suffice? The emergence of 2-in-1 hybrid laptops might further complicate your decision-making process.

With so many options, which is better, Lenovo or Dell? Let’s find out.

Key Takeaways

  • Lenovo offers better value for money across most price ranges.
  • Dell excels in premium displays, which are ideal for creatives and gamers.
  • Lenovo ThinkPad’s biggest strengths are durability and reliability.
  • Dell’s customer support is better than Lenovo’s.
  • The Lenovo Legion series outshines Alienware in price-to-performance for gaming.
  • Dell’s XPS line leads in design and display quality.
  • Lenovo delivers longer battery life and better energy efficiency overall.

Lenovo vs. Dell: Which Is Better?

There are many factors to consider when buying a new Lenovo or Dell laptop. There are modern-day trade-offs between performance, portability, battery life, and unique features each brand offers. Then there are your unique requirements.

So, Lenovo or Dell, which laptop is best for your needs in 2024?

In the Lenovo vs. Dell head-to-head battle, we compare everything from laptop design, performance, and display quality to customer support, pricing, and overall value.

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Lenovo vs. Dell Quality, Design & Functionality

Winner: Tie

Dell’s Sleek Design & Eye-Catching Aesthetics

Dell laptops stand out with sleek and modern design. For example, the XPS series, with an almost bezel-less display combined with a 2-in-1 design complete with 360-degree hinges, will always give the person sitting behind you on a plane laptop envy. Similarly, gamers often find themselves attracted to the aesthetics of Dell’s Alienware series, which is hard to resist.

Lenovo’s Robust Build & Functional Features

If durability and functionality are more important to you than design, you will probably prefer the indestructible nature and practical approach of Lenovo to be more appealing. Whether it be spill-resistant keyboards or business-focused features, the Lenovo ThinkPad is the original and arguably still the best reliable workhorse of a machine that you can rely on.

Solid Gaming Devices From Both Brands

Both Dell and Lenovo offer solid options for gamers. Dell’s Alienware series is designed for those who appreciate robust performance and innovative design. Meanwhile, Lenovo’s gaming laptops favor an understated design compared to Alienware. It feels like they are designed for gamers who value performance and affordability over aesthetics. But Lenovo is far from a dull, safe pair of hands.

Convertible Options for Creative Flexibility

When it comes to 2-in-1 laptops, both brands shine. Dell’s XPS and Inspiron series offer impressive convertible options that are appealing for users who want versatility in a modern package. Meanwhile, Lenovo’s Yoga series provides a range of convertible laptops with 360-degree hinges designed to meet the needs of creative professionals and business users seeking flexibility and practicality.

Personally, I would choose a Lenovo laptop because of its build quality and durability. It might not be the prettiest device, but it will allow me to work from anywhere and survive a few bumps and spills a long way. However, Dell laptops look great from a design perspective, so this is a close tie.

Lenovo Versus Dell Performance

Winner: Lenovo

The Dell XPS series is a massive hit with creatives who need additional processing power for graphics-intensive work. If you need even more power and are in the market for a gaming laptop, the Alienware laptops are highly desirable, but they do come with a high price tag.

The Inspiron series offers reliable performance for everyday tasks without breaking the bank. But lower-spec machines mean sacrifices might need to be made in terms of performance.

By contrast, Lenovo prioritizes the more practical aspects of computing, such as reliability, durability, longer battery life, and excellent keyboards.

When it comes to performance, Dell maintains a strong edge in creative and design-focused tasks, but outside of this niche, it needs help to compete with Lenovo. For gamers on a budget, the Lenovo Legion outshines Alienware in terms of value for money, performance, and thermal management.

The Lenovo ThinkPad is the only winner for business users with its enterprise-level reliability making it perfect for professionals needing long-lasting performance. Lenovo is the clear winner here.

Lenovo vs. Dell Laptops’ Display

Winner: Dell

When comparing Dell and Lenovo laptops, Dell stands out in terms of display quality. There are few better laptops than the Dell XPS 16 with its 4K OLED touch screen, Intel Core Ultra 7, GeForce RTX 4070, and impressive battery life. Alienware also leads the way in premium display for gamers.

Lenovo also enjoys premium display quality across its lineup, with vibrant colors that shine when working on creative tasks. However, the Dell XPS 16, with its superior display backed up with a sleek design and powerful hardware, is enough for Dell to win here.

Dell vs. Lenovo Laptop Durability

Winner: Lenovo

Lenovo has built its reputation on reliable laptops. Many homes and businesses will have a fully functional 7-10-year-old laptop in a drawer somewhere. With spill-resistant keyboards and drainage channels, the Lenovo ThinkPad has a practicality that is essential in business settings.

Dell’s Latitude 7330 Rugged Extreme laptop talks a good game about being a portable workhorse, but it’s not in the same league as Lenovo’s ThinkPad series in the durability stakes.

Battery Life Comparison

Winner: Lenovo

When comparing the battery life, Lenovo’s ThinkPad and Yoga series have the edge in energy efficiency and longevity. Many models feature high-capacity batteries and energy-efficient processors that allow them to achieve average runtimes of 9-12 hours.

Dell laptops, in the XPS and Latitude series, provide a respectable 8-10 hours battery life. But it still lags slightly behind Lenovo.

Pricing & Value for Money

Winner: Lenovo

Lenovo’s laptops, like the IdeaPad and Chromebook series, have prices starting at an affordable $200, making them excellent value for students or light use. Even Lenovo’s more business-focused ThinkPad series and Legion series provide competitive pricing without the need to lose features.

The Legion gaming laptops provide a range of configurations that are accessible to a broader audience compared to Dell’s Alienware brand, which often carries a premium price for its name and design.

Dell does offer a range of budget models, like the Inspiron and G-series. However, these options come with sacrifices, and they don’t provide the same value as Lenovo’s more well-rounded alternatives. For buyers focused on getting the best value laptop, Lenovo is the clear winner.

Customer Support & Warranty

Winner: Dell?

Dell’s warranties include an automated collect and return service for repairs which are usually completed within 10-12 business days. There is also a wealth of online resources, from community forums to the latest driver and BIOS updates. All of which contribute to its impressive customer service reputation.

Lenovo also offers solid warranty options backed up by a massive presence of service centers. However, a quick online search revealed that user experiences with Lenovo’s customer support appear to be inconsistent, with many users reporting long wait times and frustrations with the support process.

Although Lenovo has a respected reputation for durability and longevity thanks to its ThinkPad series, Dell’s more reliable and widely praised customer service gives it the edge here.

Best Dell & Lenovo Laptops for Different Needs

Best Dell Laptops for Gaming, Business & Casual Users

Gaming: Dell Alienware X17
Are Dell laptops good for gaming? The short answer is yes. The Dell Alienware X17 has powerful hardware and advanced cooling that make this a perfect gaming laptop.

Dell Alienware X17
Dell Alienware X17. Source: Dell
Business: Dell Latitude 9440
Dell Latitude 9440 offers premium build quality, robust security features, and excellent performance for busy professionals.

Dell Latitude 9440
Dell Latitude 9440. Source: Dell
Casual Use: Dell XPS 13
Dell XPS 13 is a sleek, portable ultrabook with solid performance and a stunning display, perfect for everyday tasks.

Dell XPS 13
Dell XPS 13. Source: Dell

Best Lenovo Laptops for Gaming, Business & Casual Users

Gaming: Lenovo Legion 7
Lenovo Legion 7 offers exceptional gaming performance with high-end specs and efficient cooling at competitive prices.

Lenovo Legion 7
Lenovo Legion 7. Source: Lenovo
Business: Lenovo ThinkPad X1 Carbon
Lenovo ThinkPad X1 Carbon is famous for its durability, outstanding keyboard, and long battery life, making it the perfect choice for business professionals.

Lenovo ThinkPad X1 Carbon
Lenovo ThinkPad X1 Carbon. Source: Lenovo
Casual Use: Lenovo Yoga 9i
Lenovo Yoga 9i is a premium 2-in-1 laptop with a vibrant display and versatile design well-suited for everyday needs.

Lenovo Yoga 9i
Lenovo Yoga 9i. Source: Lenovo

The Bottom Line: Which Laptop Should You Buy?

Is Dell or Lenovo better for you in 2024? It’s complicated. Dell excels in display quality, customer support, and providing premium options for creative professionals and gamers with its XPS and Alienware series. Lenovo is the clear winner for buyers looking for a reliable, durable laptop and excellent value for any budget.

The ThinkPad series remains unmatched for business users seeking a long-lasting and rugged laptop, while the Legion series offers exceptional gaming performance without the premium price tag of Alienware.

Therefore, Lenovo dominates in terms of durability, battery life, pricing, and overall value for money. Meanwhile, Dell laptops are an attractive option for those who prioritize sleek design, superior displays, and excellent customer service, albeit at a higher price point.

But the best choice for you will depend on whether you prioritize high-end features and premium support at a high price point or long-term durability and affordability.

FAQs

Is Lenovo better than Dell?

Which is better between HP, Dell, and Lenovo?

Which laptop brand is better than Dell?

Which is better, Lenovo IdeaPad or Dell Inspiron?

Are Lenovo and Dell the same in terms of quality?

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Neil C. Hughes
Senior Technology Writer
Neil C. Hughes
Senior Technology Writer

Neil is a freelance tech journalist with 20 years of experience in IT. He’s the host of the popular Tech Talks Daily Podcast, picking up a LinkedIn Top Voice for his influential insights in tech. Apart from Techopedia, his work can be found on INC, TNW, TechHQ, and Cybernews. Neil's favorite things in life range from wandering the tech conference show floors from Arizona to Armenia to enjoying a 5-day digital detox at Glastonbury Festival and supporting Derby County.? He believes technology works best when it brings people together.

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