The 10 Best Recruitment CRM Systems: Tested and Compared in 2024

Headcount Planning — The tool enables you to accurately predict your hiring needs, create hiring timelines and calendars, and monitor the status of each candidate in your recruitment pipeline.

Contact Management — Recruiters will have quick and easy access to candidate information in monday.com. Everything is color coded, so you’ll also be able to see what stage of your hiring process each candidate is in. From there, your hiring team can email the candidates, follow up on questions, and send test assignments and documents.

Robust Automations — You can automate email correspondence, set up real-time notifications when a candidate’s status changes, and automatically assign CV reviews. This saves your team valuable time and ensures no candidate slips through the cracks.

monday.com offers five different pricing tiers, including a free plan that lets you test out the platform risk-free.

• Free — Two seats, unlimited docs, 200+ templates, access to 8 column types
• Basic — Everything in Free plus unlimited free viewers, unlimited items, 5GB of online storage, and one custom dashboard
• Standard — Basic plus Timeline and Gantt views, 250+ automations and integrations per month, and a custom dashboard based on up to 5 boards
• Pro — With Pro, you get private boards, time tracking, advanced column formulas, and a custom dashboard that combines up to 10 boards
• Enterprise — Full access to all features, ironclad security, multi-level user permissions, and advanced reporting and analytics tools

Monday is a super flexible insurance CRM and is a great choice for smaller companies that need to hire a few team members, as well as for enterprises with lengthy hiring cycles looking to fill dozens of roles.

AI Resume Parsing — The AI will scan all incoming resumes and highlight the best candidates, saving your hiring team valuable time. This also makes key information in the resumes easily searchable, so you can find the candidate with the right skill set or experience in seconds.

Career Site Builder — You can build a professional career website with zero coding required. You can also tailor application forms to your specific needs, ensuring that you get all the required information from each applicant.

Employee Referral Portal — You can incentivize the top performers in your company to refer other people they believe would be a great fit for the roles you’re hiring for.

Here are the available pricing tiers for Zoho Recruit:

• Free — One job opening, candidate management, email management, and interview scheduling
• Standard — Everything on Free plus candidate sourcing, premium job boards, social recruiting, applicant tracking, resume management, reporting, and 50+ integrations
• Professional — It also includes AI candidate matching, custom reports and dashboards, candidate portals, screening and assessments, and assignment rules
• Enterprise — Professional plus custom functions and buttons, staffing portals, blueprint, territory management, autoresponders, Google Meet and Microsoft Teams integration

Zoho Recruit can be used by virtually any type of business. That said, larger companies looking to hire for multiple roles and want access to a global talent pool will benefit from this platform the most.

Email Automation — You can leverage HubSpot’s AI email writer and email templates to set up fully automated email sequences. This saves your recruiters valuable time since they don’t have to manually follow up with candidates

Custom Recruitment Pipelines — While the platform doesn’t offer this functionality by default, HubSpot’s team can build a fully custom recruitment pipeline for your organization that automates almost every step of the hiring process

AI-Powered Data Formatting — HubSpot relies on AI to provide you with data formatting recommendations, so you can keep your CRM clean to quickly find the right candidates and resumes based on particular skills or work experience

HubSpot’s pricing is rather convoluted, given that the platform offers six different modules (Marketing, Sales, Service, Customer, Operations, and Commerce). None of these modules actually include an ATS or recruitment functionalities, so you’ll have to contact HubSpot’s team to have them build a custom solution for you.

HubSpot is geared towards sales, marketing, and operations. If that’s what you’re looking for, HubSpot can be a great fit for your organization, but again, you’ll have to request HubSpot’s team to custom-build you a recruitment pipeline.

Smart Automation — Smart Tags let you set up rules to automatically move candidates through different stages, send follow-up emails, add notes, create to-dos, and add relevant tags. It also lets you send messages, move candidates, and schedule interviews in bulk.

Personalized Dashboards — Every user can customize their dashboard to feature the information that’s most relevant to their role. This includes everything from open roles and active applicants to upcoming interviews.

Seamless Collaboration — Your hiring team can share notes on candidates, leave comments, rate the applicants, and share relevant documentation with ease.

Teamtailor’s pricing isn’t public. Instead, you have to fill out a form on the pricing page for a custom quote. Alternatively, you can schedule a demo of the software and discuss your hiring needs with their team.

While Zoho recruit can be used by any business, larger companies that are looking to hire for multiple roles and want access to a global large talent pool will benefit from this platform.

Workflow Customization — You can customize access, approval, and recruitment stages, as well as set up interview stages, skill tests, and alerts for every action.

Benefits Administration — This recruitment CRM software lets you manage your team’s benefits, from enrollment to utilization. The benefits include everything from PTO (Paid Time Off) and health insurance to retirement plans.

Global Payroll — You can use Rippling to run global payroll for your team and ensure everyone is paid the correct amount on time, in their local currency.

Rippling’s pricing is not public, but it does mention that its prices start from $8 per user, per month. You will need to contact the sales team to get a free custom quote for your organization.

Rippling is quite flexible, but it does have a steep learning curve. That, and the fact that it’s much more than a simple recruitment CRM means it’s better suited for larger companies and enterprises that are looking for a comprehensive HR software solution.

Job Posting — Manatal lets you post on up to 2,500+ free and premium job boards, helping you find top performers for any role in the global talent pool.

Candidate Profile Enrichment — The platform’s AI scans for additional (publicly available) information on your candidates and enriches their profiles automatically. In practice, this means your recruiters will have access to candidates’ email addresses, job titles, locations, and social media profiles.

Career Site Builder — You can use Manatal to build a custom, on-brand career website and have top performers come to you. There’s no development or coding required, and you can create custom application forms to ensure you get all the required info from the applicants.

Here are the available Manatal pricing plans:

• Professional — Up to 15 jobs per account, up to 10,000 candidates, profile enrichment, CV parsing, AI recommendations, custom pipelines
• Enterprise — Unlimited jobs and candidates, plus workflow automations
• Enterprise Plus — Everything in enterprise plus user groups, single sign-on (SSO), open API, and priority support
• Custom — Access to all features plus custom features, integrations, and compliance reports

Manatal is quite flexible and reasonably priced, so it’s a good option for companies that want to leverage AI to fast-track their recruitment process.

AI Resume Parsing — Salesforce’s AI parses resumes across 140+ fields to find the candidates that match your job description. It also enriches candidate profiles so you can identify the top performers and hire them before your competitors.

Custom Workflows and Automations — You’ll be able to create fully custom workflows and recruitment pipelines, and automate most repetitive administrative tasks.

Communication and Collaboration — Through native integrations with Slack, MuleSoft, and Tableau, Salesforce gives your team access to all the relevant data from any source, greatly facilitates communication, and makes it easy to share files and information.

Salesforce offers a dozen different products, all of which are individually priced. On top of that, the provider doesn’t offer a recruitment CRM as a standalone module, so you’ll have to get in touch with the Salesforce team, explain your wants and needs, and get a custom quote.

Salesforce is a rather complex platform that can handle much more than just recruiting. For that reason, we’d recommend it to organizations that are looking for a robust solution to handle recruiting, sales, and customer relationship management within one tool.

Recruitment Process Visualization — Pipedrive lets you visualize the entire hiring process using a simple drag-and-drop tool. This makes it easy to fine-tune your strategy, optimize each stage of your hiring funnel, and keep track of all your applicants.

Email Automation — You can set up automated emails (with specific triggers) for each stage, as well as create reminders and approval workflows.

Advanced Reporting and Analytics — The platform lets you set up KPIs (Key Performance Indicators), such as application volume, time-to-hire, and hiring success rate, so you can accurately assess the efficiency of your hiring strategy. You’ll also be able to use historical and real-time data from in-depth reports to make smart, data-driven hiring decisions.

Pipedrive offers five different pricing tiers to choose from:

• Essential — Lead, calendar and pipeline management, onboarding, standard reporting, 400+ integrations
• Advanced — Includes everything on Essential plus full email sync with templates, open and click-through rate tracking, automations, meeting scheduling, live chat support
• Professional — Advanced’s features plus an AI-powered assistant for emailing, contract and proposal management, and custom field reporting
• Power — Everything on Professional plus project planning and tracking, account permissions and visibility, phone support
• Enterprise — Full access to all features plus enhanced security, unlimited reports, automations, and customization

Pipedrive is simple to use, so it’s a great option for smaller companies that want to quickly fill a few job openings. The platform can also be used to streamline project management and automate emails, but it falls short when compared to the best project management software on the market.

Centralized Contact Information — Every new contact is automatically added to your database, so your recruiters can easily find the perfect person for the job among hundreds of candidates.

Smart Automations — Act! automates the bulk of your repetitive administrative tasks, leaving you with more time to focus on identifying and engaging top performers.

Task and Activity Management — You’ll be able to review each team member’s activity and manage their tasks from the Act! dashboard. Additionally, you’ll be able to assign leads to your recruiters, as well as prioritize follow-ups with promising candidates.

Act! offers a choice between the cloud and the desktop version of the CRM, four different tiers of the marketing automation platform, and multiple paid add-ons.

Here are the prices for the CRM and the Act! Marketing Automation (AMA) platform:

• Act! Premium Cloud — Immediate, cloud-based access to the platform, sales pipeline management, marketing automation basics, sales opportunity tracking
• Act! Premium Desktop — Locally installed version of the platform, with the same features and the added ability to work in offline mode
• AMA Basic — Up to 2,500 marketing emails per month, calendar, email, and activity tracking, and integrated SMS messaging
• AMA Select — Up to 25,000 emails per month, templates, and Act! mobile companion app
• AMA Complete — Same as Select, but with 50,000 monthly emails
• AMA Advanced — Up to 100,000 monthly emails

Act! is a decent CRM for recruitment agencies that want to automate their administrative work, centralize their contact data, engage top performers, and automate email correspondence.

AI-Powered Applicant Tracking — The AI can parse resumes and shortlist candidates whose skills and experience match your job requirements. It also drafts candidate communication (emails) and automates repetitive admin tasks.

Seamless Onboarding — ClearCompany offers a variety of tools that facilitate onboarding and save valuable time. It also ensures that new hires have access to the required documents and tools on their first day.

Performance Management — The platform offers templates, recommendations, review cycle management, and other tools to help you monitor and boost the performance of your team.

ClearCompany has opted for custom pricing, so you’ll have to fill out the form on the official website to receive a free custom quote. While not knowing how much money you need to set aside can be frustrating, the modular access to the app makes it a bit more flexible than the competitors. Plus, it means you’re only paying for the features and functionalities you’ll be using day-to-day.

ClearCompany is an excellent tool for organizations that want to invest in their workforce even after hiring the top performers for every position. It ensures world-class candidate experiences, facilitates onboarding, and helps you develop your team’s skills and boost their overall performance.