Norton and McAfee are among the best antivirus products on the market. My in-depth Norton vs McAfee review will pit the two against each other and provide all the details you need to decide which is right for you.
Both providers deliver exceptional results and shield millions of devices around the world from a wide range of cyber threats. In my guide, I’ll dig into the Norton vs McAfee comparison and assess their features, pricing, and functionality to determine which is the best antivirus provider.
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Norton vs. McAfee Compared
McAfee and Norton are both great choices if you’re looking to keep your devices safe from malware. However, antiviruses offer far more than just anti-malware scanning features today, and some of their extra tools may just tip the scales for you.
Here’s a quick comparison of Norton and McAfee’s key features.
Provider | Norton | McAfee |
---|---|---|
Starting Price | $29.99/year | $39.99/year |
Antivirus testing results | Protection: 6/6 Performance: 6/6 Usability: 6/6 |
Protection: 6/6 Performance: 6/6 Usability: 6/6 |
Compatibility | Windows, Mac, Android, iOS | Windows, Mac, Android, iOS, ChromeOS |
Firewall | ✅ | ✅ |
Real-time protection | ✅ | ✅ |
VPN | ✅ | ✅ |
Max Devices Supported | Unlimited | Unlimited |
Money-Back Guarantee | 60 days | 30 days |
Site | Visit Norton | Visit McAfee |
Norton vs McAfee Pricing Compared
Internet users are faced with a huge range of malware threats today, so it’s important to have protection in place – and if you’re looking for a reliable product for long-term use, it’s worth investing in quality.
Here’s a quick overview of Norton and McAfee’s plans to help illustrate which provider offers better value for money at various stages.
Provider | Norton | McAfee |
---|---|---|
Free Version | 30-day free trial – any Norton plan | 30-day free trial – McAfee Total Protection plan |
Starter | Norton AntiVirus Plus $29.99/year – password manager, 2GB cloud storage, 100% virus protection promise |
McAfee Total Protection $39.99/year – VPN, dark web monitoring, McAfee protection score |
Advanced | Norton 360 Deluxe $49.99/year – adds VPN, parental controls, dark web monitoring, privacy monitor, 50GB cloud storage |
McAfee Advanced $89.99/year – adds social privacy manager, password manager, identity theft protection features, unlimited device support |
Premium | Norton 360 with LifeLock Ultimate Plus $299.99/year – adds identity theft protection, $1m in stolen funds reimbursement, 500GB of cloud backup storage |
McAfee Ultimate $199.99/year – adds $2m identity theft coverage, $25k ransomware cover, transaction monitoring, online accounts cleanups |
Although the providers offer broadly similar pricing, I’ve picked Norton as the winner because of its lower prices at each step and its lower renewal rates.
While you’ll pay less if you opt for McAfee’s most expensive security suite, you’ll be missing out on Norton’s 500GB of cloud backups and extensive parental controls.
Both providers offer protection for one device with their basic plans and unlimited devices with their most expensive plans. However, Norton extends its protection to just five devices with its 360 Deluxe plan, while McAfee Premium protects unlimited devices for $49.99/year.
Thanks to its 30-day free trial and lengthy 60-day money-back guarantee, though, you can try Norton for an extended period without any risk. McAfee, on the other hand, offers a 30-day free trial and a 30-day money-back guarantee.
Norton vs McAfee – Which One is Safer?
Online threats are unpredictable and constantly evolving today, meaning that only the best antiviruses can achieve a 100% protection score. I’ve thoroughly tested Norton and McAfee to assess which is better at blocking malware threats such as common viruses, phishing attacks, and ransomware.
Here’s how their core antivirus features stack up.
Norton vs McAfee – Ease of Use
Norton and McAfee are both simple to use and offer intuitive user interfaces. However, I found Norton’s interface slightly more dated, while McAfee was more intuitive and easy to use.
Norton’s apps have a bottom menu that separates their features into five categories. Navigating them isn’t difficult, but it’s easy to get lost while looking for a feature.
McAfee offers an at-a-glance view of your security features on its home page. You can find feature settings, and each category and feature has a short description to help beginners find their way around.
While locating the scanning features is simple in both programs, you’ll notice less system performance impact while running McAfee’s scans, based on my experience. I tried watching a TV show on my computer with McAfee’s full system scan running in the background and saw minimal impact.
McAfee is also slightly less likely to incorrectly flag files during its scans, reducing disruption caused by false positives for files and apps.
In addition, neither provider will bombard you with ads or push notifications, and neither includes bloatware. McAfee is more beginner-friendly out-of-the-box, but users won’t have any issues with setting Norton to their preferences.
Norton vs McAfee Key Features
Norton and McAfee are tied in my comparison of their essential antivirus features, but the additional tools Norton offers make it the winner here. As a fully featured antivirus program, Norton will safeguard your devices from basic and advanced online threats – but McAfee doesn’t fall too far behind.
Norton Antivirus vs McAfee – Compatibility
Both Norton and McAfee are compatible with Windows, Mac, Android, and iOS devices. However, there are some differences in which operating system versions they support:
Device/Operating System | Norton | McAfee |
---|---|---|
Windows | Windows 11, 10, 8.1, 8, 7 | Windows 11 and Windows 10 (RS5) or newer |
macOS | macOS X 10.10.x or later | macOS 10.15 or later |
Android | Android 8.0 or later | Android 9 or later |
iOS | Current iOS and the previous two versions | iOS 15 or later |
Besides these operating systems, both providers offer web extensions for Chrome, Firefox, Safari, and Edge. As a bonus for ChromeOS users, McAfee’s apps are Chromebook-compatible, though neither supports Linux.
McAfee and Norton Antivirus Customer Reviews
I’ve extensively tested Norton and McAfee for this guide, assessing their performance and the capabilities of their features and tools. In addition, I’ve researched feedback on platforms like Trustpilot to explore what long-term users have to say about the providers’ services.
Norton has a score of 4.5/5 stars, with more than 30,000 reviews. More than 61% of the reviews gave Norton the top score. To better understand user perspectives, though, I thoroughly explored both positive and negative reviews.
Norton user review from Trustpilot
In addition, dozens of reviews describe Norton’s customer support team as being knowledgeable and patient, which is a compliment McAfee also often gets from its users.
Many users complained about the short duration of Norton’s seven-day trial, apparently having been unable to find the longer trial offer. In addition, some users noted that Norton lacks a file shredder feature to permanently erase sensitive documents. McAfee, on the other hand, does offer the feature.
While Norton has a very positive score on Trustpilot, McAfee has the opposite. With over 2,400 reviews, McAfee has a rating of 1.2/5 stars on Trustpilot. This is a surprisingly low score given its excellent performance in our testing and in third-party tests by AV-Test and AV-Comparatives.
Trustpilot McAfee user review
After some research, I found that most user complaints stem from its pop-up notifications for free trial users. While this is a common upselling practice among antiviruses, I don’t believe McAfee deserves such a low score on Trustpilot, considering that AV-Test gave the service 18/18 points for its performance, usability, and protection capabilities, and it earned an AV-Comparatives Gold award for malware protection.
When individual user reviews are assessed, they generally agree that Norton and McAfee’s customer support teams are helpful, their additional features are valuable, and they offer strong protection for Windows, Mac, Android, and iOS devices.
However, Norton has a significantly better customer feedback score, so it comes ahead in this respect.
For further analysis, check out our complete Norton Antivirus review.
How We Review And Test Antivirus Software
15 Antiviruses Tested
20 Datapoints Measured
300+ Hours Testing
500+ User Reviews Read
We base our recommendations on first-hand experience and in-depth testing. All the Antivirus products we suggest, have been tested based on the following criteria:
- Core Security Features: We make sure that the antivirus software is fully equipped with features like real-time protection, scanning, a firewall, web protection, and more.
- Malware Detection Rates: We test malware detection rates ourselves by running both in-depth and quick scans on our devices. Additionally, we check independent lab tests.
- Compatibility: We check which devices and operating systems the antivirus software is compatible with. Often, different-looking dashboards and slightly different packages of features may be available.
- Performance Impact: A reliable and functional antivirus should not slow down your device significantly. So, we examine our device performance with and without the antivirus running.
- Customer Experience: Alongside our own experience, we are curious to know what real users have to say regarding the services. So, we’ve scoured the web for feedback on each of our tested antiviruses.
- Value for Money: We always consider value for money and how much each product is offering for the set price point.
How to Choose the Best Antivirus Software and Compare Norton and McAfee
Comparing the best antivirus software can be difficult, as many reputable providers offer comparable feature sets. Here’s a list of key factors to consider to help you find the right product for your needs:
Independent Antivirus Testing Results
High detection rates and the ability of antiviruses to tackle emerging threats is critical.
We conduct our own tests, and following our comprehensive testing methodology, we refer to results from independent research labs, like AV-Test and AV-Comparatives, for deep, technical analysis of cybersecurity products and their ability to tackle threats.
Ease of Use
Top antiviruses don’t require a guide or technical expertise to set up or use. Look for products with intuitive, easy-to-use apps for a range of operating systems and browsers.
Compatibility
Avoid antiviruses that aren’t compatible with major operating systems. While most providers offer support for Windows and Mac, look for products that offer native Android and iOS apps and browser extensions.
Key Features
Check which features providers offer with their plans. Most providers start with core antivirus protection tools with basic plans and then add on additional functionality.
When analyzing Norton and McAfee, I thoroughly tested their core antivirus features and additional features, including password managers, VPNs, and identity theft solutions.
In terms of features, Norton and McAfee are often also compared with TotalAV. See our TotalAV review for more details.
Customer Support
Comb through online user reviews to see how long-term users feel about their customer support. In addition, pick a provider that offers multiple customer support options, such as live chat, phone, and email.
Value for Money
A plan that offers extra features like VPNs, password managers, and similar tools is worth paying extra for, as a package may save you a lot of money.
Most antivirus providers offer multiple plans, so pick one that suits your budget while also considering introductory prices, trials, and money-back guarantees.
Conclusion: Norton vs McAfee – Which is Best?
Provider | Norton | McAfee |
---|---|---|
Price | ✅ | ❌ |
Security | Draw | Draw |
Ease of use | ❌ | ✅ |
Features | ✅ | ❌ |
Compatibility | ✅ | ❌ |
Customer reviews | ✅ | ❌ |
Overall winner | ✅ | ❌ |
In my comparison of McAfee vs Norton, Norton comes out ahead, but that doesn’t mean McAfee doesn’t have anything to offer. It’s one of the cheapest antiviruses if you’re looking for protection across unlimited devices, it’s one of the best Windows antiviruses, and it’s an exceptional pick for identity monitoring.
That said, Norton offers more value for money overall, with a stronger range of plans, more comprehensive features, and more favorable user reviews.
FAQs
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References
- AV-Test Norton Internet Security testing (AV-Test)
- AV-Test McAfee Internet Security testing (AV-Test)
- Annual number of malware attacks worldwide from 2015 to 2023 (Statista)
- AV-Comparatives Summary Report 2023 (AV-Comparatives)
- Real-World Protection Test February-May 2024 (AV-Comparatives)
- Anti-Phishing Certification McAfee 2024 (AV-Comparatives)
- Performance Test April 2024 (AV-Comparatives)
- Malware Protection Test March 2024 (AV-Comparatives)